08 9194 4800 reception@brams.org.au
Medical Receptionist x2

29 Oct, 2021

About the Organisation

The Broome Regional Aboriginal Medical Service (BRAMS) is an Aboriginal Community Controlled Health Service. Commencing in 1978, BRAMS was the first remote Aboriginal Medical Service in Western Australia. BRAMS is governed by a Board of Directors elected by its members.

BRAMS provides comprehensive, holistic and culturally responsive primary health care services to Aboriginal people living in Broome.

Our Vision

Healthy People – Strong Communities – Bright Futures

Our Values
Respect: Treat one another and others with respect.
Integrity: Be truthful, honest and ethical in our dealing with one another and others.
Accountability: Take responsibility for what we do and the decisions we make.

About the Opportunity

BRAMS have an exciting opportunity for an experienced Medical Receptionist x 2 to join their close-knit team on a full-time basis. Reporting to the Clinic Administration Coordinator, you’ll be responsible for provision of a high standard of customer service, effective and efficient administration of client appointments, client data, claims processing and specialist clinics.

Some of your key responsibilities will include:

  • Prioritise patients when necessary and screen urgent phone calls;
  • Confirm with patients follow up dates and next appointment dates, including reviews and health checks;
  • Manage PIP registrations, new patients and CD clients on a regular basis as prompted by the MMEx system;
  • Management of waitlist for specialist and allied health clinics;
  • Meet and greet clients and visitors;
  • Attend to general enquires.

To view the full position description, please click here.

BRAMS are seeking a candidate who can adhere to practices to achieve high booking and attendance rates, including checking time requirements for each appointment, coordinating daily lists, ringing patients to confirm attendance, managing changes and follow up appointments, monitoring and managing patient flow/wait times within the day. You’ll have an understanding and commitment to Aboriginal health, Aboriginal culture, and the philosophy and practice of Aboriginal Community Control.

Experience with clinical database systems and proficiency with Microsoft Word and Excel will be highly regarded. Due to the nature of this role, a current driver’s licence is required. 

Please note: You must be vaccinated against COVID-19.


About the Benefits

This position is an incredibly rare opportunity to join a well-established and supported Aboriginal Medical Service within a pivotal role. BRAMS is an organisation that truly values its team, and is committed to improving employee knowledge, skills and experience. In addition, staff development programs are not only encouraged but are often paid for by BRAMS. These are highly attractive opportunities for someone with a desire to develop their professional knowledge and experience!

In addition to the opportunity to cement your career, you’ll be rewarded with a highly attractive remuneration package $60,494 – $63,508 (depending on experience), plus super and annual airfare. You’ll also gain access to generous salary packaging options, which will greatly increase your take home pay.

Working closely with patients, their families and carers, this is a role where you will witness the direct positive impact you’re making in the community, as part of a close-knit team. You will be continually recognised for your dedication and hard work! 

So what are you waiting for? Join BRAMS today and advance your career in training and education in an organisation committed to making a difference in remote Indigenous communities! Apply Now! Closes Friday 12th November 2021!

For any further information, please contact Janine Roe janiner@brams.org.au or phone 08 9192 1338

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Visit Us

2 Dora Street
Broome WA 6725

Contact us

08 9192 1338

Contact us

08 9194 4800

Opening Hours

Monday to Friday
8.30am - 4.30pm

Closed between
12pm-1pm for lunch