08 9194 4800 reception@brams.org.au
Aged Care Support Coordinator

9 Nov, 2023

About the Opportunity:

Are you passionate about making a difference in the lives of the Aboriginal and Torres Strait Islander Community? The Broome Regional Aboriginal Medical Service (BRAMS) is looking for an enthusiastic Aged Care Support Coordinator (ACSC) to join our team. The ACSC role will support identified clients to navigate access to appropriate local aged care support services. They will provide advocacy support to ensure clients receive a culturally safe plan assessment. The AACC will support clients to understand their aged care service entitlements, including My Aged Care registration, contractual arrangements, and costs, and will help ensure Elders and their family are well-prepared for plan reviews and outcomes. This role will liaise with aged care Assessors to ensure Elders are well-supported throughout the assessment process. Underpinning the role are two key work practices: cultural safety and trauma informed practice. The ACSC will work closely with the Aged Care Connector to support identified clients.

Our Story:

The Broome Regional Aboriginal Medical Service (BRAMS) is an Aboriginal Community Controlled Health Service which has been caring for the Broome community for more than 40 years. When we first opened our doors in 1978, BRAMS was the first remote Aboriginal Medical Service in Western Australia.

BRAMS provides comprehensive, holistic and culturally responsive primary health care, social and emotional wellbeing services, and NDIS support to Aboriginal people living in Broome. BRAMS delivers more than 40,000 occasions of service each year. BRAMS delivers services in accordance with our Model of Care.

Our mission is to provide holistic and culturally responsive health and wellbeing services for Aboriginal and Torres Strait Islander People. That means making our Mob healthy. 

Key Responsibilities:

Some of your key tasks will include:

  • Pre assessment support, which may include supporting clients to identify available services and access pathways. 
  • Supporting clients through the aged care assessment process, which may include briefing assessors, involvement in assessment interviews, collaboration with assessors to develop appropriate support plans, and reviews of support plans. 
  • Advocacy to ensure client care and cultural needs are being met, and to address any issues with service providers.
  • Provide support for family members in relation to clients’ care needs, which may include linking clients to other related services, transfer of care, support through related processes, and information relating to care options and costs. 
  • Building knowledge of local services and organisations clients can utilise.
  • Engaging with My Aged Care and local assessment staff.

What You Will Bring to the Team:

To be successful in this role, you will have the following:

Essential Criteria

  • Minimum Certificate III qualification in Aged Care / Community Services / Disability Services or related fields or equivalent experience in a relevant sector.
  • Sound understanding of the Aboriginal Medical Service Model of Care
  • Previous experience in Aged Care or Disability Services

Desirable Criteria

  • A demonstrated ability to communicate, engage effectively and work together with, Aboriginal and Torres Strait Islander peoples.
  • Demonstrated experience working unsupervised and as part of a team
  • Excellent and strong relationships with the local Aboriginal and Torres Strait Islander Community
  • Demonstrated understanding of the principles of person-centered care and trauma-informed practice
  • Experience working with older people
  • Understanding of the internal ACCHO services available to clients
  • Knowledge of or willingness to learn about the aged care landscape.

Employment Screening:

Employees are required to demonstrate that they have undergone appropriate employment screening in accordance with BRAMS Employment Screening Policy, including:

  • National Police Check
  • Working With Children Check
  • Identification Check
  • Aged Care Key Personnel check
  • Drivers License Verification Check
  • Influenza Vaccine
  • Pre-employment medical assessment

About the Benefits:

In addition to a rewarding role and great place to work, you will enjoy an attractive remuneration package, including:

  • Base salary of $80,000 – $95,000
  • Professional development opportunities, so you can sharpen your skills and broaden your horizons during your time with us
  • Five weeks annual leave
  • Annual airfare allowance so you can journey home or visit family

Ready to Apply:

Join our vibrant and dedicated team and make a real difference in the lives of Aboriginal and Torres Strait Islanders. To apply, please submit your resume and a cover letter addressing the selection criteria and please outline your experience and interest in this position. 

For any inquiries or to obtain a copy of the position description, please email hr@brams.org.au 

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