About the Opportunity:

Are you passionate about making a difference in the lives of the Aboriginal and Torres Strait Islander Community? The Broome Regional Aboriginal Medical Service (BRAMS) is looking for an enthusiastic Quality Officer to be responsible for managing and maintaining BRAMS’ Quality Management System and providing support for accreditation and compliance. This role encompasses various duties, including conducting internal audits to assess compliance and quality standards, investigating and analysing incidents to enhance processes and safety, handling complaint investigations and analysis to improve service quality, overseeing document control procedures, and managing the organisation’s records and documentation.

Our Story:

The Broome Regional Aboriginal Medical Service (BRAMS) is an Aboriginal Community Controlled Health Service which has been caring for the Broome community for more than 40 years. When we first opened our doors in 1978, BRAMS was the first remote Aboriginal Medical Service in Western Australia.

BRAMS provides comprehensive, holistic and culturally responsive primary health care, social and emotional wellbeing services, and NDIS support to Aboriginal people living in Broome. BRAMS delivers more than 40,000 occasions of service each year. BRAMS delivers services in accordance with our Model of Care.

Our mission is to provide holistic and culturally responsive health and wellbeing services for Aboriginal and Torres Strait Islander People. That means making our Mob healthy. 

Key Responsibilities:

Some of your key tasks will include:

• Lead the implementation, coordination, and review of effective audit processes across the organisation.
• Coordinate staff induction and provide training regarding the use of and access to the QMS system.
• Conduct reviews and generate reports on the effectiveness of the QMS system and user practices.
• Attend regional and state wide Quality Meetings as required.
• Provide support to ensure ongoing compliance with accreditation and compliance obligations.
• Have an active role in supporting and promoting the goals and principles outlined in our BRAMS Clinical and Quality Governance Framework, including ensuring compliance with the framework and actively working towards its objectives in order to maintain and improve clinical and service quality.

What You Will Bring to the Team:

To be successful in this role, you will have the following:

Essential Criteria

• Prior experience within an Aboriginal and Torres Strait Islander Community Controlled Health Service.
• Hold a Diploma of Quality Auditing or a willingness to complete it within 12 months of employment.

Desirable Criteria

• Demonstrate an understanding of quality management principles and practices, with a focus on continuous quality improvement and organisational change.
• Show a demonstrated ability to work sensitively and effectively with Aboriginal and Torres Strait Islander people.
• Present experience in conducting internal audits.
• Demonstrate the ability to take direction, establish priorities, and manage workloads to meet agreed timelines and objectives.
• Possess strong interpersonal, written, and oral communication skills that showcase your ability to effectively communicate in the workplace.

Employment Screening:

Employees are required to demonstrate that they have undergone appropriate employment screening in accordance with BRAMS Employment Screening Policy, including:

• National Police Check
• Working With Children Check
• Identification Check
• NDIS Worker Screening Check
• Aged Care Key Personnel Check
• Finance & Bankruptcy Check
• Drivers License Verification Check
• Qualification Check
• Influenza Vaccine
• Pre-employment medical assessment

About the Benefits:

In addition to a rewarding role and great place to work, you will enjoy an attractive remuneration package, including:

• Base salary of $85,000 – $95,000 
• Professional development opportunities, so you can sharpen your skills and broaden your horizons during your time with us
• Five weeks annual leave
• Annual airfare allowance so you can journey home or visit family

Ready to Apply:

Join our vibrant and dedicated team and make a real difference in the lives of Aboriginal and Torres Strait Islanders. To apply, please submit your resume and a cover letter addressing the selection criteria and please outline your experience and interest in this position. 

For any inquiries or to obtain a copy of the position description, please email hr@brams.org.au